Privacy Policy
Last updated: May 2026
Send3DSend (operated by Unicorp H d.o.o., the data controller) respects your privacy. This policy explains what data we collect and how we use it.
1. Data We Collect
When you request a quote or place an order we collect: your name, email, phone (optional), and uploaded 3D model file. For business orders we also collect company name, OIB or EU VAT ID, and billing and shipping address. When you pay, payment is processed by Stripe — we do not store your full card number.
2. How We Use Your Data
We share your data only with the processors needed to fulfil your order: Stripe (payment processing), BoxNow and DPD (shipping), Resend (order emails), e-Računi (invoicing), and our infrastructure providers Vercel (hosting and file storage) and Neon (database). Each acts under data-processing terms and only for the purpose of delivering your order. We never sell your data.
3. File Storage
Uploaded 3D model files are stored securely and deleted 30 days after order completion unless you request otherwise.
4. Cookies & Analytics
We use essential cookies (language and theme) which are always active and need no consent. With your consent we also use Analytics (Google Analytics 4, Microsoft Clarity, and Vercel Analytics) and Marketing (Google Ads and Meta Pixel). Nothing in these two categories loads until you accept it. You can accept all in the cookie banner, or open 'Customize' to reject all or choose per category, and change your choice any time via 'Manage cookies' on this page or in the footer. Each consent choice is recorded with a consent ID, timestamp, and the policy version so we can demonstrate your choice; these records are kept for about 24 months. Regarding Microsoft Clarity: we use behavioural metrics, heatmaps, and session replay to improve our site — see the Microsoft Privacy Statement at https://privacy.microsoft.com/privacystatement. Meta Pixel sends event data to Meta Platforms Ireland Ltd. — see https://www.facebook.com/privacy/policy.
5. Your Rights
Under GDPR, you have the right to access, correct, or delete your personal data. Contact info@send3dsend.com.